Strikedeck

Episode 109, Sandra Cashe, Setting Up for a CS Platform

Join Kristen Hayer in conversation with Sandra Cashe, Chief Customer Officer at Veriforce. Sandra...

• 0
• 0
• +1 año

Ep 108, Jennie Li, Planning for Digital Customer Success

Join Kristen Hayer in conversation with Jennie Li, Senior Manager of Digital Experience for...

• 0
• 0
• +1 año

Ep 107, Tao Stadler, Scoring Utilization

Join Kristen Hayer and Tao Stadler as they talk about Scoring Utilization in Customer Success....

• 0
• 0
• +1 año

Ep 106, Irene Lefton, Customer Success from the Customer's Perspective

Join Kristen Hayer in conversation with Irene Lefton, Customer Success Advocate and Author as...

• 0
• 0
• +1 año

Ep 105, Bob London, How to Tear Down the Wall Between Customers and Vendors

Join Kristen Hayer in conversation with Bob London, Founder and CEO at Chief Listening Officers...

• 0
• 0
• +1 año

Ep 104, Chad Horenfeldt, Motivational Interviewing in Customer Success

Join Kristen Hayer in conversation with Chad Horenfeldt, Director, Customer Success for Kustomer....

• 0
• 0
• +1 año

Ep 103, Bill Cushard, The Business Model of Customer Success

Join Kristen Hayer in conversation with Bill Cushard, General Manager at ServiceRocket as they...

• 0
• 0
• +1 año

Ep 102, Gary Rubinstein, Account Planning

Join Kristen Hayer in conversation with Gary Rubinstein, Director of Customer Success in APAC at...

• 0
• 0
• +1 año

Ep 101, Emily Garza, Building Cross-Functional Relationships

Join Kristen Hayer in conversation with Emily Garza, AVP, Customer Success at Fastly as they talk...

• 0
• 0
• +1 año

Ep 100, Shreesha Ramdas and Sanjay Poonen, Executive Alignment to Achieve Customer Centricity

It’s been an amazing journey and we want to celebrate with you. Join us at the 100th episode...

• 0
• 0
• +1 año

We are thrilled to announce that Strikedeck Radio is turning 100!

Join us at a live event with Sanjay Poonen, COO, VMWare in conversation with Shreesha Ramdas, SVP...

• 0
• 0
• +1 año

Strikedeck Radio is Turning 100!!

It’s been an amazing journey and we’d have the pleasure and privilege of hosting some of the most...

• 0
• 0
• +1 año

Ep 99, Book: The 7 Pillars of Customer Success, Wayne McCulloch

Join Kristen Hayer in conversation with Wayne McCulloch, Global Head of Customer Success (SaaS)...

• 0
• 0
• +1 año

Ep 98, Donna Weber, Onboarding Matters

Join Kristen Hayer in conversation with Donna Weber, President and Customer Onboarding Leader at...

• 0
• 0
• +1 año

Ep 97, Sherrod Patching, TAMs vs CSMs

Join Kristen Hayer in conversation with Sherrod Patching, Head of Global Technical Account...

• 0
• 0
• +1 año

Ep 96, Heather Matthews, Communication & Service in Customer Success

Kristen Hayer in conversation with Heather Matthews, Managing Director and Head of Core Platforms...

• 0
• 0
• +1 año

Ep 95, Jim Kalbach, The Jobs to be Done Playbook

Join Kristen Hayer in conversation with Jim Kalbach, Chief Evangelist for MURAL as he shares some...

• 0
• 0
• +1 año

Ep 94, Max Klimmek, Building & Scaling a Global CS Team

Join Kristen Hayer in conversation with Max Klimmek, Global Head of Customer Success at Intercom...

• 0
• 0
• +1 año

Ep 93, Andrew Rowlands, Developing CS in a Non-SaaS Environment

Join Kristen Hayer in conversation with Andrew Rowlands, Customer Success Design Lead at Telstra...

• 0
• 0
• +1 año

Ep 92, Meredith Blanchar, Focusing on Value in 2021

Join Kristen Hayer in conversation with Meredith Blanchar, Senior VP of Customer Success and...

• 0
• 0
• +1 año