Want to Make Retail Customers Happy? Give Them a ‘Wow’ Experience
What defines a “wow” depends on the shopper and type of store, but hassle-free customer support...
24:06
Want to Make Retail Customers Happy? Give Them a ‘Wow’ Experience
What defines a “wow” depends on the shopper and type of store, but hassle-free customer support...
24:06
Why Older Americans Are Taking on More Debt
A new study that finds older Americans are struggling with debt underscores the importance of...
14:44
Biden’s Infrastructure Plan: Who Are the Winners and Losers?
Spending on stronger infrastructure and higher taxes will crowd out private investment,...
12:14
Who Is Shaping the Future of Autos – Tech Firms or Automakers?
Technology firms are the drivers of disruption across industries, but things will play out...
15:07
Zoom Meetings Are Here to Stay: Can We Beat the Fatigue?
In an interview with Wharton Business Daily on SiriusXM, Wharton’s Iwan Barankay explains the...
14:32
Less Is More: Redefining the Luxury Goods Market
Conspicuous consumption is giving way to a new ethos called minimalist luxury. Wharton’s Pinar...
22:56
A ‘Small but Mighty’ VC Firm Invests in Equity
Wharton’s Katherine Klein talks with Stefanie Thomas from Impact America Fund, which has raised...
28:18
What Are the Long-term Costs of Virtual Schooling?
Black and low-income students face the highest reduction in lifetime earnings from school...
15:46
Are You Ready for the Hybrid Workplace?
The post-pandemic hybrid workplace will create a power differential that needs to be managed...
13:13
Why Teams Are the Key to Beating Burnout
Author Paula Davis talks about her new book from Wharton School Press, ‘Beating Burnout at Work,’...
23:00
How Can the Luxury Industry Become More Inclusive?
During a recent Leading Diversity@Wharton event, Wharton’s Stephanie Creary spoke with two DEI...
01:01:36
What Does the Future Hold for Fintech?
Financial technology firms are facing a crucial time with regulators questioning whether to grant...
12:05
Moving the Middle: How to Get More People to Take Vaccines
A new study led by experts from Wharton and Penn offers three practical suggestions to get those...
10:33
Think Twice Before Paying Off Your Mortgage Early
Wharton finance professor Michael R. Roberts explains why some homeowners should consider...
11:33
How Could the U.S. Vaccine Rollout Be Improved?
Centralization is key to streamlining the process and speeding up vaccination efforts, says...
10:47
How Economic Recovery Hinges on the Vaccine Rollout
Doubling COVID-19 vaccine doses to 3 million a day could boost U.S. employment and GDP, according...
11:30
Keeping Workers Safe: What Do the Numbers Say?
Essential workers have a 55% greater chance of contracting COVID-19, compared with nonessential...
15:05
GameStop Fallout: Why Regulation Could Hurt Index Investing
Regulators looking to prevent stock price manipulation must not harm the price discovery process...
09:40
What’s Mine Is Ours: How Consumption Is Changing
Firms benefit when consumers feel they “own” a product. But in the sharing economy, goods and...
28:35
How Artificial Intelligence Can Slow the Spread of COVID-19
A new machine-learning approach to COVID-19 testing that was developed by Wharton’s Hamsa Bastani...
08:07